Website Service Terms

1. The service

BinBros will design and build a branded brochure website for your business and host it on the BinBros platform. The Site is built from a BinBros template and skinned with your brand (logo, colors, business name) and your content.

We will use commercially reasonable efforts to design, build, launch, and host your Site. Any timeframe we mention for design, build, launch, revisions, changes, fixes, or support is a good-faith estimate only — not a promise, deadline, or commitment. We do not guarantee any particular completion, launch, or delivery date.

2. Build fee and what it includes

• The one-time build fee is $999 (or the amount stated in a quote we provide you in writing before purchase).
• The build fee covers a Site of up to five (5) pages, counted as: 1 primary landing page (your home page); the blog, which counts as a single (1) page regardless of how many posts you publish; and up to three (3) additional standard pages of your choosing (e.g., Services, About, Contact).
• Additional pages beyond this five-page allotment are available for an additional charge, quoted in advance.

3. Revisions and change requests

• The build fee includes three (3) rounds of revisions during the initial build, so we can get the Site right before it goes live.
• Additional revision rounds, and change requests made after the Site is published, may be subject to an additional charge, which we will quote to you in advance before doing the work.
• We do not commit to any turnaround time for revisions, change requests, bug fixes, or support, whether before or after launch. We will work through requests at the pace and in the order we determine, using commercially reasonable efforts. We will do our best to address requested changes and fixes, but we do not promise that any particular change or fix will be made, or made within any particular time.

4. Timelines, support, and service levels (no SLA)

• No service-level agreement. BinBros provides the design, build, hosting, and any support, changes, or fixes on a commercially-reasonable-efforts basis. These Terms do not create, and BinBros does not offer, any service-level agreement (SLA), guaranteed uptime, guaranteed availability, or guaranteed response or turnaround time.
• Estimates only. Any schedule, timeline, or response time we communicate is an estimate for planning purposes only and creates no binding obligation or deadline.
• "As available" hosting. Hosting is provided on an "as available" basis. We may perform maintenance, and the Site may be unavailable from time to time for reasons within or outside our reasonable control.
• No remedy for delay or downtime. Delays — including delays in build, launch, revisions, changes, fixes, or support — and any downtime or unavailability of the Site do not entitle you to any refund, credit, fee reduction, extension of the free period, or other remedy, and do not delay, reduce, or excuse any amount you owe.

5. Hosting, the free period, and billing after 30 days

• The first 30 days of hosting are free. The free period starts on the day you pay the build fee — not when your Site goes live — and runs for 30 calendar days.
• Paid hosting begins automatically 30 days after that payment, whether or not your Site is live, complete, approved, or has any requested change, revision, fix, or support item finished. At that point hosting is $29.99 per month (or the published monthly or annual rate you selected), billed in advance, until you cancel.
• Your obligation to pay is independent of the status of your Site. Billing is tied to the date you pay the build fee — not to launch, completion, approval, or the resolution of any change request, revision, bug, or support item. Hosting fees continue for as long as your hosting is active, regardless of whether the Site is live or complete.
• Because the 30-day clock starts at payment, the time spent reviewing drafts and requesting revisions counts against it. The sooner we finalize your Site together, the more of the free 30 days you get with your Site actually live — delays in feedback or revisions reduce your free live hosting but do not extend the free period or push back billing.
• Promotional and complimentary pricing is temporary. Any discounted, reduced, waived, or complimentary (free) build fee or hosting fee we extend to you is a courtesy and is not permanent unless we state a fixed duration in writing. It creates no vested right and no obligation for BinBros to continue it. We may change, reduce, or end any such discount or free arrangement at any time on at least thirty (30) days' notice (for example, by email to the address on file), after which the standard or then-current fees apply at your next billing period.
• Price changes and discontinuation. We may change our fees, or begin charging for services previously offered free or at a discount, on at least thirty (30) days' notice; the change takes effect at your next billing period, and continued use after that date constitutes acceptance of the new fees. We may also modify, suspend, or discontinue the hosting service, in whole or in part, on reasonable notice. If we permanently discontinue hosting your Site, your sole remedy is cancellation, and you will not be charged for hosting periods after the discontinuation date.

6. Renewal and cancellation

• Hosting renews automatically each billing period until cancelled.
• You can cancel hosting at any time from your billing portal; cancellation stops future charges and takes effect at the end of the current billing period. No partial-period credits or refunds are issued.
• The build fee is non-refundable once we begin work on your Site.
• If a hosting payment fails and is not resolved, BinBros may suspend the Site until the balance is brought current.

7. No warranties; "as is"

To the maximum extent permitted by law, the Site and all related design, build, hosting, support, and other services are provided "AS IS" and "AS AVAILABLE," without warranty of any kind. BinBros disclaims all warranties, whether express, implied, or statutory, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

BinBros does not warrant that the Site will be uninterrupted, secure, timely, error-free, or free of bugs, defects, or vulnerabilities, that defects will be corrected, or that the Site or its hosting will meet your requirements. We will use commercially reasonable efforts to address material errors we consider appropriate to fix, but we do not promise that any particular issue will be fixed, or fixed within any particular time. You use the Site at your own risk.

8. No marketing, SEO, or business-results guarantee

BinBros makes no representation, warranty, or guarantee regarding any marketing or business outcome from the Site, including search-engine rankings, search visibility, indexing, traffic, impressions, clicks, leads, calls, bookings, conversions, sales, or revenue. Search-engine and other third-party rankings and results depend on factors outside our control — including the policies and algorithms of search engines and other platforms, your market, your content, and your own marketing efforts. Any search-optimization, content, or related features are provided on a commercially-reasonable-efforts basis only, and we do not promise any specific ranking, placement, traffic, or result.

9. Limitation of liability

To the maximum extent permitted by law, BinBros and its officers, directors, employees, contractors, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, business, goodwill, or opportunity, arising out of or relating to the Site or these Terms, whether based in contract, tort, or any other theory, even if advised of the possibility of such damages.

In no event will BinBros's total aggregate liability arising out of or relating to the Site or these Terms exceed the greater of (a) the total amounts you paid to BinBros for the Site in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

10. Indemnification

You will defend, indemnify, and hold harmless BinBros and its officers, directors, employees, and agents from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) the content, brand assets, or other materials you provide; (b) your use of the Site; (c) your products, services, or dealings with your own customers; or (d) your breach of these Terms or of any applicable law.

11. Your content and intellectual property

• You own the content, brand assets, and trademarks you provide, and you grant BinBros a license to use and host them for the purpose of operating your Site.
• You are responsible for ensuring you have the rights to all content you supply and that it is accurate and lawful.
• BinBros retains all rights in the underlying platform, templates, and software used to build and host the Site.

12. Acceptable use

You agree not to use the Site for unlawful, deceptive, or abusive purposes, and not to publish content that infringes others' rights.

13. Dispute resolution; arbitration; class-action waiver

• Informal resolution first. Before initiating any formal proceeding, the parties agree to attempt in good faith to resolve any dispute informally. The party raising the dispute must send written notice describing it to legal@binbros.app, and the parties will negotiate in good faith for at least thirty (30) days.
• Mandatory mediation. If the dispute is not resolved informally, the parties agree to submit it to non-binding mediation before a mutually agreed mediator before commencing arbitration or litigation. The costs of the mediator will be shared equally.
• Binding arbitration. If mediation does not resolve the dispute, the dispute will be finally resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, on an individual basis. The seat and venue of the arbitration will be in the State of Texas, and judgment on the award may be entered in any court of competent jurisdiction.
• Class-action and jury waiver. The parties agree to bring claims only in their individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The parties waive any right to a trial by jury.
• Carve-out. Notwithstanding the foregoing, either party may bring an individual claim in small-claims court, and either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual-property or confidentiality rights.

14. Governing law and venue

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Subject to Section 13, the exclusive venue for any dispute not subject to arbitration will be the state and federal courts located in the State of Texas, and each party consents to the personal jurisdiction of those courts.

15. Changes to these Terms

BinBros may revise these Terms at any time, in its sole discretion. When we make a material change, we will assign a new version string and effective date and, where required, notify you (for example, by email to the address on file or through the BinBros portal). The updated Terms take effect as of their effective date and replace all prior versions.

We may require you to review and affirmatively accept the updated Terms — including through an in-product prompt or click-to-accept — as a condition of continuing to use the Site or hosting. Your continued use of the Site or hosting after the effective date of the updated Terms, or your acceptance of them (whether by checking a box, clicking to accept, or a similar action), constitutes your acceptance of the updated Terms.

If you do not agree to the updated Terms, your sole remedy is to stop using the Site and cancel your hosting (the cancellation provisions in Section 6 apply). We record the version of the Terms you accept and the date of acceptance.

16. Contact

Questions about these Terms? Email support@binbros.app.